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sportsmemorabilia.com Support Ticket - unauthorized charges

sportsmemorabilia.com Support Ticket

unauthorized charges - unauthorized membership

Created By: ziggydude's Picture ziggydude Last Reply: SportsMemorabilia's Picture SportsMemorabilia
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 7 years ago
Department: N/A Replies: 1
Product: unauthorized membership

I ordered 4 keychains from this company and like another consumer must have clicked on "see about free shipping". The next thing I know I have a charge for 69.95 on my credit card for a membership that I did not want. I contacted live chat and was told that there was nothing they could do because of a 14 day cancellation clause. It was on a credit card which the statement was over 14 days in coming. This is a bad company and I feel should be checked into.


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SportsMemorabilia says: (7 years ago)
 0
Dear Customer,

I apologize for any trouble you are experiencing. You must have signed up for our VIP membership program. If you erroneously signed up for this and was charged, no problem. Please contact me directly at mike@sportsmemorabilia.com and I can refund you the amount charged. In order for me to help you, you will need to provide me with your name, order number, and phone number. I'm here to help. Thank you.

Sportsmemorabilia.com



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