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sportsmemorabilia.com Complaint - No customer service
sportsmemorabilia.com Complaint

sportsmemorabilia.com Complaint

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No customer service


I placed an order with them over two weeks ago for three-day delivery. The status is still "order information received". Whenever I call their "customer service", all of their "specialists" are busy. They do not reply to my e-mails or voice messages. My nephew is waiting for his birthday present and I can't find out anything.


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Comments


SportsMemorabilia says: (7 years ago)
 0
Dear Customer,

Our customer service team is under new management and in effort to reconcile any issues or misunderstandings with our previous customers who may have not been completely satisfied with our service, we would like to reach out to you to ask to help reconcile this issue, new or old, as well as provide you with a hand selected product from our catalog at no cost. Please respond to this post with your order # which will help determine proof of business and how to contact you to reconcile this issue. Thank you for your understanding and we look forward to providing exception service to you now and in the future.

Best,
Joe
SportsMemorabilia.com




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