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sportsmemorabilia.com Complaint - Horrible customer service
sportsmemorabilia.com Complaint

sportsmemorabilia.com Complaint

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Horrible customer service


I placed my order for a signed hockey puck on December 8th for my husband for Christmas. I called on the 16th when I order would ship that weekend and arrive by Christmas. I just received notice that the order shipped on the 19th and will not arrive until the 28th. I will not do business with this company again.


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Comments


wnmom says: (7 years ago)
 0
The order number is 536624. The product was 551364 Cesare Maniago Autographed Hockey Puck. I just triple checked the delivery date and the UPS website and the schedule delivery date still says December 28th.



wnmom says: (7 years ago)
 0
The order number is #536624. The product number was 551364 - Cesare Maniago Autographed Hockey Puck. The tracking number as provided in the e-mail was 1Z6F1R040361456901.



SportsMemorabilia says: (7 years ago)
 0
Dear Wnmom,

On behalf of SportsMemorabilia.com, we would like to look into this order for you so we can better assist you. Please respond with an order number or order details. As of December 20th, there are no orders with a delivery date past Christmas day in our database, unless this is an international order, so this review is puzzling. In order to investigate this further we will need more information. Please give us a call at 800.689.2001 or reply to this message and we would be more than happy to look into this.

Thank you.

Best,
SportsMemorabilia.com




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