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    I read a lot of negative reviews for, so I tried to make my purchase through Fanatics, but Fanatics wouldn't ship to Canada. I made my purchase with and was worried the whole time because of the reviews that I read. My order came in exactly when they said it would, the items that I ordered were exactly as advertised and I'm not sure why but I didn't even get charged an arm and a leg at customs when it came into the country. My only regret is that I didn't order much more. These guys at dealt with me the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Paul32's Picture   Paul32    0 Comments   Comments
  • Excellent customer service by Liana

    I recently purchased a signed baseball and boxing glove from sports memorabilia. I was contacted via email because the baseball I chose did not pass the quality control and have been suggested by Liana about an alternative Dan Pasqua autographed baseball which I liked and accepted to be shipped as met my requirements. The service was just perfect as suddendly informed about the UPS tracking number. I have also been informed that the glove would be separately shipped as in a different store. I am really happy about the service and since I like these products so much, I will place a new... More...
    (Delivery Services)
    MarcoV's Picture   MarcoV    0 Comments   Comments
  • Quality Control

    Before the autographed print that I purchased had shipped, I received an email from Liana Roman stating that they had detected an imperfection in the item I had chosen. Wow. Has that EVER happened in the history of retail?! Actual quality control BEFORE the item is delivered?! I was impressed. Liana explained that I could pick another item, or, for a small fee, purchase a larger print of the same item that I had originally wanted. So I upgraded the print and Liana gave me complimentary 2 day shipping. My husband is going to be so surprised and happy! Thank you Liana and Sports Memorabilia... More...
    (Shopping, Chain Stores)
    c8lin2402's Picture   c8lin2402    0 Comments   Comments
  • wonderful service

    I bought a autographed Martin Brodeur puck off the site, shortly after i did i was contacted by Liana telling me that that the puck i ordered was not up to their standards and that quality control would not sell me the one i had originally selected. Instead they contacted me with another autographed Martin Brodeur that was more than the one i had originally bought, but that they would sell it to me for the same exact price as the one i first had bought. Their quick service and willingness to sell only the best is why i will continue to buy from them. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    burdea2's Picture   burdea2    0 Comments   Comments
  • Wonderful Customer Service from Liana and SportsMemorabilia!

    Originally ordered an NBA autographed gift that did not end up passing quality control. Was upgraded to another product that also unfortunately turned out to be out of stock. Was a bit let down but contacted SportsMemoriabilia and was directed to Liana who provided me with outstanding customer service. She immediately found me a replacement product that was more amazing than my initial purchase and far exceeded my expectations for no additional product or shipping cost. He loves the gift and it looks awesome! I am so thankful for the professionalism and courtesy of Liana and the... More...
    mpk89's Picture   mpk89    0 Comments   Comments
  • Signed NBA Photo

    I recently ordered a signed NBA photo. Liana in customer service reached out to me basically saying they were not comfortable sending me my original order due to a smudge on the signature. Instead of just sending it anyway, she kindly sent multiple options to me that were ever a few dollars more than what I paid as a replacement. I do not believe I will purchase another piece of sports memorabilia anywhere else, their business practices should be an example to many. Thanks!! More...
    craigreviewer's Picture   craigreviewer    0 Comments   Comments
  • Superior Customer Service

    Recently I placed an order for several items. During shipping one item was damaged, and due to an UPS delivery snafu I did not receive the other 2 items. Once I contacted, I was put in contact with Liana- and she promptly, proactively, and thoroughly took care of all 3 issues. This involved shipment of a new undamaged item, finding a comparable autographed baseball to the one I ordered, and searching for the other item- until she found it. The baseball they found for me was actually an upgrade, and they did not ask me to incur the extra costs. On top of all of that,... More...
    dei88rulez's Picture   dei88rulez    0 Comments   Comments
  • Autorgaphed Baseball

    I recently purchased an autographed baseball from sports memorabilia. I was contacted via email that there was a smudge on the autograph and it did not meet their requirements. They offered me other merchandise and to refund the remaining balance. I decided not to purchase the other merchandise and opted for a full refund. Liana was extremely helpful and has great customer service skills. I love that they will only send quality products to their customers! I will definitely recommend and use them in the future! More...
    Courtneyr83's Picture   Courtneyr83    0 Comments   Comments
  • Sports Memorabilia

    I made an order online mid December 2012, when I went online to see what was happening with my order in mid January. I noticed that all it said was my order had been received. No shipping information, nothing. I was very worried, so I contacted sports memorabilia through their website, filled out the contact info sheet expressing my worry and a day later I had a response from their Customer Service team. Liana Roman was a great help! She was quick at finding out what happened with my order and very quick to resolve it. I would like to say a big thank you to Liana Roman for her quick... More...
    (Delivery Services)
    lj2889's Picture   lj2889    0 Comments   Comments
  • Sports Memorabilia: Autographed Picture

    I recently ordered 2 autographed pictures for Christmas gifts. One was delivered. I attempted to contact them online, but apparently the link they provide is for issues with the website, not order issues as I received no contact from that email besides an automated response. I then attempted to contact SM via the online chat. Francis assisted me. While Francis was working on my order I had to log off. I was then contacted via email regarding my order that night. Francis then arranged for my order to be shipped the following day and upgraded the shipping to ensure that I receive it in... More...
    (Holiday shopping reviews)
    tammy716's Picture   tammy716    0 Comments   Comments
  • Sports Memorabilia Autographed Jersey

    I am a very happy customer thanks entirely to Francis (Customer Service). She was incredibly helpful and professional!. Thanks to Francis and her "hands-on" service, my son's Christmas will be a great one. Francis followed through on every aspect of my order, personally went to the warehouse to ensure my jersey was high quality, and kept me informed of my order many times in the span of a week. My experience with Francis was just outstanding!!!!! Thanks again Francis! -Martha A. More...
    (Holiday shopping reviews)
    MarAsch's Picture   MarAsch    0 Comments   Comments
  • Copy of Invoices

    I recently purchased quite a few autographed football cards to give as Christmas gifts to my sons. I deleted the emails that contained the invoices. I needed to add up the amounts to track what I had spent on gifts so far. I called and got Francis on the line. She immediately emailed all of the invoices to me. I have had great experiences with Sports Memorabilia in the past and Francis kept that track record going! More...
    (Shopping, Chain Stores)
    apm515's Picture   apm515    0 Comments   Comments
  • Sports Memorabilia- Thank you Francis!

    I ordered an item that required me to send my dad's 2009 SEC championship game ticket to New York right after Hurricane Sandy hit. I mailed my ticket but it was never delivered and was sent back to my house two weeks later. The entire time Francis kept in touch with me and after my ticket was returned set it up for me to send my ticket to New York through UPS. My ticket arrived in New York on a Monday and by Wednesday the collage with my dad's ticket arrived at my house. Francis was so nice and extremely helpful. She kept in touch as promised. I really appreciate everything she... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    AshleyLG's Picture   AshleyLG    0 Comments   Comments
  • Missing one item from my order

    I had ordered four items at the beginning of the month, and three arrived in quick succession. When I called and spoke to Francis about the missing item, she was able to able to find out promptly the whereabouts of the item, the tracking number, and estimated arrival date. I was able to relax, knowing the item would arrive in time for my son's birthday. I really appreciated Francis's courtesy, professionalism, and ability to help. More...
    sylthepyl's Picture   sylthepyl    0 Comments   Comments
  • Delivery issues

    I recently ordered an item on, and didn't read the fine print. I became aware that the product takes 7-10 business days for processing, in addition to the 4-8 business day delivery time frame. I contacted the tfn and spoke with a rep. named Francis. She was very helpful and apologetic for the misunderstanding. She stated that she would try to see if she could get the processing of the item expedited. I received an email later that day, and she was able to have my order shipped out the next day!! Awesome customer service. More...
    (Delivery Services)
    lelepooh79's Picture   lelepooh79    0 Comments   Comments

    Thank Goodness for Francis.. I ordered an autographed photo of a sports celebrity to be used a a gift. However when I ordered it they said it would take 5 days. I just decided to call back the next day to talk about it, and I was connect to their customer service representative Francis. She heard my dilemma, and went to work work on it. She called me back a few hours sooner and told me I would receive it 3 days sooner. With that kind of service, I will definitely shop again at sports! -K More...
    (Internet - Sponsored by DIRECPATH)
    knitz's Picture   knitz    0 Comments   Comments
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